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Web Help Desk Software for Windows 10.0.18.3 - Download




About Web Help Desk Software for Windows

Intuitive web based help desk software, including: Ticket & Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP & Active Directory Integration - Reporting - More. Cross platform...

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.



Previous Versions

Here you can find the changelog of Web Help Desk Software for Windows since it was posted on our website on 2015-04-28 03:00:00. The latest version is 10.0.18.3 and it was updated on 2024-03-27 12:13:44. See below the changes in each version.

Web Help Desk Software for Windows version 10.0.18.3
Updated At: 2010-11-17
Changes: Major Release Features Added
Web Help Desk Software for Windows version 9.1.10
Updated At: 2008-11-04
Changes: - Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite


Related Apps

Here you can find apps that are similar with Web Help Desk Software for Windows.



Disclaimer

External Download


We do not host Web Help Desk Software for Windows on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by the software publisher and passed their terms and conditions to be listed there. We recommend caution when installing it.

The external download link for Web Help Desk Software for Windows is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.

If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.

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Click stars to rate this APP!

Users Rating:  
  5.0/5     6
Downloads: 383
Updated At: 2024-03-27 12:13:44
Publisher: Web Help Desk Software
Operating System: Windows Vista Business,Windows Vista Business X64,Windows Vista Enterprise,Windows Vista Enterprise X64,Windows Vista Ultimate,Windows Vista Ultimate X64,Windows2000,Windows2003,WinME,WinNT 3.x,WinNT 4.x,WinXP
License Type: Free Trial